Can I Return The Packaging?

Read what to do with the rest here.

Help us minimise our environmental impact of home delivery even further however by returning the wool liners and ice packs to us so we can use them again. We’ll arrange for collection from your house, pay the postage, and credit you with a discount voucher for £5 off a future order as a thank-you for your efforts!

Return Instructions

To return us the liners, please:

1. Collect a minimum of 10 wool liners (less would not be economically viable) and a maximum of 30 ice packs (more would exceed the weight limit).
2. Wipe them down and package into one of our boxes.
3. Contact us via email by replying to your most recent order confirmation email.
4. We will arrange for APC to come and collect the box full of liners (you don’t have to wait in if there’s a place the box can be left).

Please don’t send less than the minium of 10 wool liners, as the cost of collection is expensive.

As a thank-you, we’ll give you a discount coupon for £5 off your next order.